Privacy Policy
1. General information
This Privacy Policy sets out the rules for processing personal data of users of the website available at: [website address] (hereinafter: Website), operated by [full company name, address, tax ID, registration number], hereinafter referred to as Adriamore or the Administrator.
We care about our users’ privacy and ensure that personal data is processed in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
2. Data controller
The controller of your personal data is:
Adriamore
E-mail: kontakt@adriamore.com
3. Scope of data processed
We process personal data that you provide to us voluntarily in the following situations:
- when submitting an inquiry or booking (e.g. first and last name, e-mail, phone number),
- when using our contact forms,
- when signing up for the newsletter,
- when using the Website (e.g. technical data, IP address, cookies – details below).
4. Purposes and legal bases of processing
We process your data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Responding to inquiries | Art. 6(1)(f) GDPR (Administrator’s legitimate interest) |
| Fulfilling bookings and providing services | Art. 6(1)(b) GDPR (necessary for the performance of a contract) |
| Sending the newsletter and marketing information | Art. 6(1)(a) GDPR (user consent) |
| Improving Website operation and statistical analysis | Art. 6(1)(f) GDPR |
5. Recipients of data
Your data may be shared with entities that support us in operating the Website, in particular:
- IT and hosting service providers,
- online payment processors (if applicable),
- partners providing tourism services in Croatia (to the extent necessary to fulfil a booking),
- our accounting office and entities authorized under applicable law (e.g. public authorities).
6. Transfers of data outside the EEA
As a rule, your data is not transferred outside the European Economic Area. In the event of such a transfer, we ensure it takes place in accordance with applicable law, e.g. based on standard contractual clauses.
7. Cookies
The Website uses cookies for statistical and analytical purposes and to ensure the site functions correctly. You can manage cookies through your browser settings.
Types of cookies used:
- Essential – required for the Website to function
- Analytics – help us better understand how the site is used
- Marketing – used only with your consent
8. Data retention period
Personal data will be retained:
- for the period necessary to fulfil the purpose of processing,
- until consent is withdrawn (in the case of marketing activities),
- for the period required by law (e.g. accounting, complaints).
9. Your rights
You have the right to:
- access your data,
- rectify it,
- erasure (“the right to be forgotten”),
- restrict processing,
- object to processing,
- data portability,
- withdraw consent (where processing is based on consent),
- lodge a complaint with the President of the Personal Data Protection Office (UODO).
10. Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy. The current version will always be available on the Website.
11. Contact
For matters concerning personal data, please contact us:
[Company name]
E-mail: [e-mail address]
Phone: [contact number]